Amazon India GREAT INDIAN FESTIVAL SALE 17 to 23 October 2020

Offer period:

• For Prime Members: 00:00 hrs 16th October 2020 to 23:59 hrs, 23rd October, 2020
• For all customers: 00:00 hrs 17th October 2020 to 23:59 hrs, 23rd October, 2020

1. What is the 10% HDFC Bank Credit Card and Debit Cards Offer (“Offer”)?

• Offer is valid on payment with HDFC Bank Debit Cards, Credit Cards, Debit Card EMI and Credit Card EMI
• Minimum transaction amount INR 5,000 ; net of other discounts
• Offer and Maximum Savings as below:

• The Maximum savings are Rs. 12,000 for Credit cards and Rs. 2,250 for Debit Cards.

• Any cancelled order(s) will not be eligible for the offer and the refund amount of such order will be adjusted against the instant discount amount/Amazon Pay cashback.

2. How can I avail a Max discount of ₹ 12,000 on my HDFC Credit Card and ₹ 2,250 on my HDFC Debit Card during the sale?

Please refer the below table to understand the savings on your card:
• Scenario 1

3. What is the minimum transaction size for the discount for the duration of the event?

The minimum transaction amount to avail the Instant Discount is INR 5,000 in a single transaction on Amazon.in, net of buybacks, refunds and cancellations.

4. When will I get the cashback of the Bonus Offers?

The cashback will be credited to the customer’s Amazon Pay Balance within 3 days of order shipment

5. What if I cancel my order?

The Offer is applicable for a successful transaction. If Instant Discount is availed on any purchase, and the transaction is subsequently cancelled, the refund amount of such orders will be post adjusting the instant discount amount availed on the purchase. Where the customer is eligible for the Bonus Offers, and the transaction is cancelled/returned, such order would no longer be eligible for the cashback.

6. Would I get the Bank offer even if I make a part payment using my Amazon Pay Balance?

Yes, you would get Instant Discount but only on the amount charged on your HDFC Card. Also, to avail instant discount, your HDFC Card should be charged for a minimum amount of INR 5,000. For example, if total transaction amount is INR 8000, and INR 1,000 is paid using Amazon Pay Balance and INR 7,000 is paid using HDFC Card, then instant discount would be given on INR 7,000 and not INR 8,000. Similarly, if INR 7,000 is paid using Amazon Pay balance and INR 1,000 is paid using HDFC Card, then customer would not get any discount because the amount paid using HDFC Card is less than INR 5,000.

7. Can I place multiple orders using HDFC Credit or Debit cards and still get the Instant discount and Bonus Offer?

a. Instant discount: Yes, you can avail instant discount on multiple orders till you exhaust the respective offer limits. However, please note that each transaction must meet the minimum value of Rs.5000 for you to get the 10% instant discount b. Bonus offer: To avail Bonus offer 1 and Bonus offer 2, you will have to make a single transaction of INR 30,000+ and INR 1 lakh+ respectively. The bonus offer is not applicable on multiple orders adding up to INR 30,000 and INR 1 lakh.

8. Is Discount under this Offer applicable on both Credit and Debit cards?

Yes, the discount is available on both Credit and Debit Cards. Offer is not valid on Corporate/Commercial cards and RuPay Debit Cards

9. Can I avail discount on EMI?

Yes, the discount under this Offer is also applicable on Credit Card and Debit Card EMI. The offer is not eligible on Down payment EMI option

10. Can I get this offer with Exchange offer or No Cost EMI?

Yes, the offer is valid even if you buy with Exchange or No Cost EMI or both.

11. I purchased an eligible item but still did not get Instant Discount. Why ?

For purchases made using “Card on delivery” transactions and Net Banking transactions, you will not get the benefit of the instant discount or Bonus Offer. Net Banking transactions are NOT included in this Offer.

12. Are Amazon Business customers eligible for this promotion?

Yes, Amazon Business customers are eligible for this promotion.

13. My Amazon.in order includes Amazon.in Gift Card(s); will I be eligible for a discount under this Offer? Is the Offer applicable on purchase of all products?

No, the discount under this Offer is not applicable on purchase of:
• Select mobiles (see product page for offer eligibility).
• Gift Card(s) (Amazon branded and Non Amazon branded)
• Prepaid phone recharges, DTH recharges, Bill payments
• Kindle e-books and Kindle Unlimited Subscription Program
• Amazon Pay balance loading
• Amazon Prime subscription
• Infant Nutrition products
• Flight, Train and Bus bookings on Amazon
• Gold and Silver coins
• Amazon Food delivery orders Some products may be eligible for the Instant Discount offer but may be excluded from the Bonus offer. Please check product page for eligibility details.

14. My payment failed while placing the order; will I be eligible for the cash back under this Offer?

If your payment failed while placing an order, Amazon.in gives you an option to revive your payment for such order. If you revise your payment within the offer duration, you will be eligible for the discount. For more information on revise payment, click here

15. Are add-on cards eligible for the offer?

Yes, each add-on card will be treated as a separate card and they will be eligible for the offer.

16. Are corporate and business cards eligible for the offer?

No, corporate and business cards issued by HDFC are not eligible for the offer. Debit cards issued are under RuPay network are excluded from this promotion